Case Studies


Bandwidth Demand Modelling & Business Case Development

The client, a major player in the submarine fibre-optic cable domain needed independent verification on a model they maintain to predict demand of their services in selected African countries.

Key objectives as listed by the client included:

The cost of cash research study

The client was a major card association company that needed to ascertain the cost of cash vis a vis other payment instruments with a particular focus on credit cards and debit cards.

Market strategy advisory service for a network operator

The client was a telecoms service provider in South Africa with research requirements around the marketing and development of their products and services.

Customised Lead Generation

Following their incorporation of another brand, the client, a leading player in the applications delivery solutions industry, required to have a better understanding of the local market’s use of virtualisation and application delivery solutions.

Provincial ICT market assessment research case study

One of the larger provincial governments required specific research, analysis and assessment of the IT and telecoms sector in the province.

Market quantification and competitor profiling

The client, a major telecoms player sought to optimise its converged enterprise services strategy.

Telecoms Business Case Assessment

The client, a private equity firm, had a need to determine viability of a project they had been approached to fund by two service providers offering services in a ‘greenfield’ area of telecommunications in South Africa.

Government Department Profiling for IT Solutions Provider

The client was a specialist IT services and solution provider who assists clients with planning, building, supporting and managing their IT infrastructures.

Provincial Broadband Strategy and Network Plan

The client was the Department of Economic Development (DED) of one of South Africa’s largest provinces.

A strategy for the proposed provision of broadband services to the province was required, to include a detailed network and business plan.

Telecoms operator strategy

A wireless telecoms operator required an end-to-end strategy review. This included a multi-layered market study followed by a full cost and profitability analysis, recommendations as to improving profitability at both the product and customer level, and identifying where the company was making or losing money.

New start-up telecoms operator business strategy

A new start-up telecoms operator required a full business market strategy, reviewing market opportunities, competitive pricing, revenue maximisation and network strategy.

Cost of communications study

The client was the Economic Issues Cluster of government national departments. Information was required on the cost of communications, both in terms of comparative international data and domestic information.

Consumer Market Strategy for Broadcaster

The client was a new entrant to the television broadcasting sector, having applied for a broadcast licence from Icasa.

Due Diligence of a Payment Gateway Platform

The client needed to determine whether a Payment Gateway Platform and associated proposed operational business model would be feasible and sustainable.

Government Enterprise Research Study

The client was a major communications company that focuses on the African continent who wished to measure the income and profit potential.

Customer satisfaction for Government Agency

The client was a governmental agency tasked with supporting SMMEs from a non-financial point of view.

Business market strategy for new financial services solutions in the business sector

The client, a major banking organisation, needed to test the business market prior to the launch of new financial services products and solutions.