Reports

This report focuses on telecommunications infrastructure investments across the entire African continent.

Business Electronic Banking in the Business and Corporate Sector will enter its 20th year of publication in 2010. The report provides an insight into changing business banking trends and adopted technologies amongst the business and corporate sector. Valuable year on year trend analysis for the major banks in South Africa will be included in the report. A detailed look at the usage of the various electronic banking products and the levels of satisfaction with such products as well as the business banking service offering from the four major banks in South Africa.

The consumer digital media programme looks at digital consumer media, both from a market and consumer point of view. The programme thus has two components: primary research of 800 urban consumers and market analysis of the digital consumer media topics mentioned below. The programme consists of six modules targeting specific digital media topics, such as mobile media, digital music, online media, multiple play and gated communities and digital TV.

This report provides a concise review of the current status of the numerous projects and cable systems, their owners and signatories, and some history.

Objectives of the report

The report focuses on the submarine and terrestrial fibre projects being undertaken on the African continent with a specific focus on: identification and description of existing and planned terrestrial and submarine cable systems and projects, major investors in these cable projects, projects costs and funding models, and project timetables and risks of projects.

This report explores how and why South African consumers are using or not using the internet. It looks at several activity types, and how different market segments are either using or not using the internet.

The financial services sector refers to a super category comprising banking, insurance, and other financial services. South Africa is in many ways a global leader in the adoption and use of technology to improve competitiveness and delivery in the financial services industry.

The main focus of this survey is on the ICT spend, usage and trends of companies with between 10 and 200 employees, in other words, the small to medium business market in South Africa.

The focus of this report is on the IT usage and spend of corporate companies of over 200 employees in South Africa based on user survey findings.

The study provides an understanding of the IT services market in South Africa at a multi-dimensional and strategic level.

This report provides an overview of the corporate telecommunications market in South Africa and focuses on the spending behaviour, usage and perceptions of corporate customers in the telecommunications environment.

The report focuses on the deployment and uptake of broadband networks and services in South Africa, including fixed line and wireless access technologies.

Historically, the relationship between a bank and its corporate clients has been built around the credit facilities provided by the bank. Times and customer needs have changed and transactional banking services are of paramount importance to customer interface and relationship. Transactional banking has become a strategic initiative as the banks have recognised the need to offer complete working capital solutions across product areas. Better understanding of corporate customer needs and aligned service provisions are keys to success in this market. In order to remain competitive within the evolving market of transactional banking, banks will need to provide solutions that span the entire financial value chain with the aim of either reducing processing costs or delivering working capital outcomes. This report covers the key trends in this space, and is in its third year of publication, allowing for trend analysis.